As an operations manager, building and honing your leadership skills is a critical part of your job responsibilities. The better your leadership skills, the better the workers under your command will respond to you–and the better the working environment you will create.
A company is as strong as its employees. Leadership is important, but a committed, talented team is what truly leads to success. If you, as the employer, have to spend all your time managing turnover and correcting employee mistakes, you won't have the resources to take your company where you want it to go.
Most hiring managers have been there: you have a highly qualified candidate that you've been actively pursuing for an open position. They've been in for an interview or two and passed several levels of screening. Then, when the time comes to fill that open position, you offer them the job--only to discover that their interest has disappeared.
The mining industry has a serious shortage of employees in their 40's and 50's. In many cases, these individuals are not being hired and often are overlooked in an effort to make room for younger employees.